This article provides you with multiple support resources Rula offers, such as Provider Welcome Sessions, Clinical Support Hours and General Support Hours, and Credentialing Support Hours. Come join us and let us know how we can help! We're happy to walk through setting up your schedule, understanding our note templates, reviewing key policies and procedures, and more. We'd love for you to drop in so we can help you get up to speed quickly.
You'll find the description of each support resource below, along with the links needed to join each session.
Depending on the support you are looking for, Rula is here to help and provide you with expert tips! Remember, Rula's Support Team is available 7 days a week and can assist with questions about scheduling, billing, AdvancedMD, registration processes, and payments.
| Note: Sessions are not offered on holidays. The Provider Events Calendar will always reflect the most up-to-date schedule. |
New Provider Welcome Session
Welcome to Rula! In this session, we’ll give you an overview of how to quickly and successfully get to your first patient appointment. The goal is for you to know the basics of getting started at Rula, and know where to find help when you need it.
- Tuesdays, 12pm EST / 11am CST
- Thursdays, 3pm EST / 2pm CST
Clinical Support Office Hours
Hosted by a licensed provider (PMHNP) who is a member of Rula's clinical quality team, this drop-in session offers space for Psych NPs in the Rula network to come and ask any questions related to clinical care. Topics discussed may include clinical documentation, medical necessity, risk management, boundaries/scope of practice, re-matching, interventions, and assessment. Please remember that Rula Staff cannot provide patient consults, though they can speak on best practice approaches.
- Tuesdays: 10 am PT / 1 pm ET
- Thursdays 9 am PT/ 12 pm ET
General Office Hours
Have a question you’d like to talk through with someone live? Join our Provider Success team members for office hours and they can point you in the right direction!
- Wednesdays, 2pm EST / 1pm CST
Credentialing Office Hours
Have questions about your credentialing process or CAQH registration/updates? Talk live with a member of our Credentialing team to get your questions answered! Whether you're new to the process or need help updating your profile, our team is here to guide you through every step.
- Every other Tuesday, 4pm EST / 3pm CST
Please add the Rula psych schedule to your Google calendar in order to view upcoming sessions and Zoom links.
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