This article includes instructions on how to make updates to different sections of your Rula provider profile, as well as offering resources for optimizing your bio and headshot.
Requesting updates to your Rula profile
At this time, you are unable to update your Rula profile. If you would like to request any changes, please fill out this form. The profiles team will review your updates and make the changes to your Rula profile within 24 - 48 business hours.
- Rula profile do's and don'ts: To see our helpful guide about creating a great bio and headshot, please download the PDF link at the bottom of this article.
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Please view our Rula Headshot Guide for tips on taking a great picture
- If you would like to use our virtual headshot studio to take a new photo, please visit this link.
Requesting profile updates
Adding additional licenses/credentials to your profiles
- To add new credentials or licenses to your Rula profile, please email credentialingteam@rula.com
- To add new credentials or licenses to your Psychology Today or ZocDoc profiles, please email profiles@rula.com
Other updates related to your profiles
- For updates to your liability insurance, CAQH concerns, or state changes, please email credentialingteam@rula.com
Create your Psychology Today or ZocDoc profile
If you did not select profile creation during onboarding and would like a Psychology Today or ZocDoc profile, please email profiles@rula.com to update your marketing preferences.
Our goal is to market therapists at Rula to prospective clients most effectively. We may use all, some, or none of the marketing channels available depending on profile effectiveness, but we also may deactivate these profiles if we believe that they are not showcasing providers as intended. Don't worry, if you need more clients, we will take appropriate steps to fill your caseload.
How long does it take for profile updates to go live?
- Rula profile updates are generally live on your profile within 1 business day.
- Psychology Today and ZocDoc profile updates may take 1-2 weeks to complete.
If you are outside the expected update timeframe and still do not see your changes reflected, please contact us at profiles@rula.com.
Removing your profile
To remove your ZocDoc or Psychology Today profile, please email us at profiles@rula.com
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