Accessing Rula's Fraud, Waste, and Abuse course to see Medicare clients

Completing our Fraud, Waste, Abuse & General (FWA) Compliance course is a prerequisite for working with clients covered by public insurance plans. This article provides step-by-step guidance on accessing the Rula Learning hub and completing this training.

Annual Training

Certain training requirements apply to people involved in Medicare Parts C and D. All employees of Medicare Advantage Organizations must receive training for preventing, detecting, and correcting FWA. After initial course completion, FWA training must occur annually. 

You must take this course each year to remain compliant. Once completed, you will receive an email with a link to recertify approximately one year after you last completed the Fraud, Waste, and Abuse training.

How to Access the Fraud, Waste, and Abuse General Compliance course

  1. Check you inbox. A course enrollment email invitation from mail@workramp.com with the subject line Rula Learning Hub will be sent to the primary email associated with your Rula account. WorkRamp is our Learning Management System. 
  2. The email will include a link to complete the Fraud Waste and Abuse training. Click Take certification
  3. If you have not previously registered, you will be asked to create an account with the same email address to which the email was sent.
  4. Once logged in you will see the course homepage. Click on the Compliance Courses tab and choose Fraud Waste and Abuse Training.
  5. Next, you will see either the option to click one of two buttons:
    1. Start if you are taking the refresher for the course for the first time
    2. Recertify if you previously completed the Fraud Waste and Abuse training

Start the course for the first time

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Recertify option if you previously completed the Fraud Waste and Abuse Training

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How to complete the Fraud, Waste, and Abuse Course

  1. Once you've started the course, click Next at the top or bottom of the page to progress.
  2. The course contains a final assessment. A passing score of at least 80% is required. See the instructions in the course for how to review your score and retake the assessment as needed.
  3. When you reach the end of the course you will see a completion message. Click Finish to complete the course. 
  4. One complete, you may click Certification Overview to see your completion certification. It will include your name, course title, and dates of completion and future expiration. You can also access this from the course home page where you started the course.

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