Managing your practice settings in the provider portal

Overview

Every provider in the Rula network has access to practice management settings to help us match you with the right patient populations whose presenting issues match your expertise.
 

Practice management settings include:

  • New Client
    • Accepting new clients vs. paused status
    • Available calendar slots this week
  • Client preferences
    • Client age preferences

These settings can be updated at any time to fit your needs.

Though not guaranteed, patient populations and clinical specializations directly inform the matching process and can result in a high volume of patients from any particular population or condition.

Every provider in the Rula network has access to practice management settings to help us best match you with the patient populations whose presenting issues match your expertise.

Definitions

  • Accepting new clients [on/off]: Status indicator for whether or not you want to be receiving new patients.
    • Example: If you are on vacation, you can pause yourself from receiving new patients and unpause yourself when you return.
       
  • Calendar availability: The specific days, times, and number of slots you are available to receive new patients
    • Example: You are available weekly Monday - Wednesday, 8:00 am - 12:00 pm
       
  • Calendar slots: Appointment slots that you have set to see patients.
    • Example: You have 12 one-hour calendar slots weekly, Monday - Wednesday, 8:00 am - 12:00 pm

Note on availability

While availability is primarily for new patient appointments, your existing patients can reschedule single sessions directly from their patient portal. These rescheduled sessions will use your existing availability.

If you prefer that your patient reschedule with you directly, tell them to contact you via email, phone, or portal messaging for schedule changes.

 

Updated

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