This article provides a step-by-step guidance on how to admit patients to a telehealth session in Zoom.
Guided Steps
When you join a Telehealth session from an appointment on your calendar in the Rula provider portal, you become the meeting “host” with the ability to “admit” patients from the waiting room, as well as remove participants from the call.
If patients join before their provider has, then they will be put in the waiting room.
From within the call:
- In the meeting controls, click Participants.
- Read the participant's name carefully to make sure it matches the patient's name.
- If other participants are requesting to join the call, check with your patient to ensure they are the intended additional caller.
- Click Admit to have the participant join the Telehealth meeting.
- Click the 3 dots at the top of a participant's video for more options. Here you can choose to:
- Send them back to the waiting room and re-admit them onto the call.
- Remove them from the meeting and revoke their ability to re-join the session.
Additional Resources
- Joining a telehealth session from the provider portal - Provides step-by-step guidance for joining a telehealth session from the Rula provider portal.
- Ending a telehealth session in Zoom - Provides step-by-step guidance for ending a call on Zoom.
Updated