Completing onboarding and next steps

If you have signed your contract, submitted your credentialing information, and created your online provider profile, you may be wondering about the next steps. This article will review what new providers need to do in order to complete their onboarding and see their first client at Rula.

Timeline

In order to finish your onboarding, you must complete Rula's online training series. There are seven modules in this course and you'll receive a congratulations message once you are done.

If you have already completed this step, you can review this article for a recap of what was covered in Rula's online therapist onboarding course Onboarding study guide.

Accessing Rula's provider portal

New prescribers do not receive their credentials for the Rula provider portal during the onboarding stage. Once you complete your onboarding, you'll receive your credentials for the portal via email. You can review this article for detailed steps on Setting up your Rula provider portal account.

If you have completed your onboarding and have not yet received the email with your Rula provider portal credentials, you can email Rula Psychiatric Support at psychsupport@rula.com or call us at (302) 966-3020.

Setting your availability and seeing clients

Once you've received your Rula provider portal credentials and have successfully set up your account, you can log in to set your availability to match your desired caseload. Once your calendar has been set up and your preferences have been confirmed, you should expect to hold your very first Rula client session soon.

Updated

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